As per ICANN's new domain transfer guidelines, effective 25th May 2018, all domain transfers will not require Form of Approval (FoA). The Transfer Authorization process will not require the Registrant Contact's approval via e-mail.
To Transfer your domain name away from Pilchard to another Registrar
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Before proceeding with the Transfer, you are advised to first check if your domain name can be transferred. See details
Domain Name Extension Specific Caveats
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Once you have determined whether a domain name can be transferred, you will need to apply for the Transfer at the Registrar of your choice. Refer to the New/Gaining Registrar's Transfer process to transfer your domain name under their management.
NoteYou may require a Domain (Transfer) Secret/Authorization Code to complete the Transfer process. See details
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Once you have confirmed the Transfer with the New/Gaining Registrar, we would receive an intimation about this Transfer. Pilchard would then be sending an email to the Registrant Contact of the domain name, informing them that a request for Transfer of this domain name has been placed with the New/Gaining Registrar.
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If you do not wish to Transfer your domain name to this New/Gaining Registrar, click the Cancel Transfer Link listed in the email within 5 days, from the date the email was sent.
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Upon placing a Transfer request for a .AU domain name, Pilchard would be emailing the Registrant Contact for his approval.
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Transfer of a .EU domain name does not involve approval by the Registrant Contact through email/FAX. Once a Transfer request is initiated, the .EU Registry authenticates the Transfer through the provided Authorization Code and completes the Transfer instantly.
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The domain name will get transferred to the New/Gaining Registrar, at the expiry of 5 days from you having approved the Transfer at the New Registrar, provided the Registrant Contact does not cancel the Transfer.